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Returns & Exchanges

We want you to love your Peloton apparel, but if you are not completely satisfied, you can return your items within 30 days of purchase for a full refund. All returned products must be in their original condition, unworn, and with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and UK postcode to select the items you wish to send back.

2

Package Your Items

Securely place your unwashed and unworn apparel into the original packaging, ensuring all original hangtags remain attached.

3

Print and Attach Label

Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your parcel.

4

Drop Off and Track

Take your package to any authorized UK drop-off point and keep your receipt for tracking until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing